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Thread: Need to vent
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Old Mar 5, 2010 | 11:26 pm
  #15  
harryhv
 
Join Date: Sep 2005
Location: OOL
Programs: VA Plat, QF LTS, UA MM, Hilton Diamond, Rydges Black, ,Le-Club Gold
Posts: 3,659
Here's another reason why you should NEVER book a QF operated-by-JQ:

If there's a schedule change/cancellation by JQ, QF will go out of their way to DO ABSOLUTELY NOTHING to fix it - QF will NOT re-accommodate you on QF metal, nor even change a connecting QF-segment if JQ's change has screwed the connection.

For the price, JQ is a reasonable airline if you book direct with them, and will generally assist if there's a problem (with occasional glitches in far-flung destinations of course).

But booking JQ through QF, that's terrible, when things go wrong neither will help - all they do is point the finger at each other and do nothing.
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