Old Aug 6, 01, 5:39 pm
  #9  
AAExecPlatFlier
 
Join Date: Jul 2001
Programs: AA EP
Posts: 1,806
Here is the reply from AA regarding the free gold offer:

Dear xxxxx,

Thank you for visiting the American Airlines Web site and for your
recent e-mail to AAdvantage Customer Service. I appreciate the
opportunity to assist you.

I can see from your account that you are definitely one of our most
frequent travelers. I'm told that the bonus was sent out semi-randomly
to only a small percentage of our best customers. I can understand how
somebody who works hard to earn a higher status could be unhappy about
an exception as big as this one, even if it is at our lowest elite
level. We will never have an offer remotely like it for the Executive
Platinum level. Your business is appreciated and you may be sure that
your comments have been taken seriously.

Again, thank you for giving me the opportunity to respond. I look
forward to assisting you again in the future.

Regards,

AAdvantage Customer Service
American Airlines
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