Originally Posted by
noxben
did a search and didn't come up with a clear answer.
I am a platinum elite and flying ewr-hkg. Do upgrades clear automatically and without request. That is, without using miles...an instant upgrade?
On CO, instant upgrades are available to elites who purchase Y or B fares (and M fares for plats). This program is part of EUA and EUA is not applicable to flights marketed with BusinessFirst. The only way to upgrade is to get on the waitlist for a combination of miles and copay, based on your fare class.
Edit: The
FAQ has complete details.