FlyerTalk Forums - View Single Post - Priceline guests get a bad rap? How to fix?
Old Feb 28, 10, 11:12 am
  #15  
bhatnasx
FlyerTalk Evangelist
 
Join Date: Feb 2003
Location: Greener Pastures
Posts: 10,497
I think part of the problem is that you have 3* hotels offering $35 PL rates. If they're doing that, then they're getting a $35 customer. The $35 PL customer is often times more demanding than the biz travelers and often times more apt to trash a room. I can completely understand why hoteliers don't like the PL customer, but it's their fault for willing to take such low rated business.
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