FlyerTalk Forums - View Single Post - misleading surcharges
View Single Post
Old Feb 24, 2010, 10:57 am
  #8  
GuyverII
Suspended
 
Join Date: Dec 2006
Location: 10 months VLC, 2 months everywhere else
Programs: *A
Posts: 3,770
Mine is a bit different. I booked through Travelocity at 205.41 but my rental agreement has an eye-popping 353.09!

During three separate calls to CS, I was told:

1) I needed to go to the nearest Thrifty counter to have the additional charges removed. I drove to DAY and was told they couldn't do that.

2) I needed to go to the original Thrifty counter to have the additional charges removed, but before returning the car.

3) I needed to return the car and have the charges removed afterwards.

Any suggestions, dear friends?
GuyverII is offline