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Old Feb 21, 2010, 11:20 am
  #2  
peteropny
Moderator: GLBT Travelers & Hyatt Gold Passport
 
Join Date: Jan 2000
Location: CVG
Posts: 15,300
I often have problems reconciling the base points precisely also - but if they're in the "neighborhood" (and they usually are) I don't bother making a fuss. It's calculated off the "eligible" items - base room rate, and eligible charges on the folio - not including taxes, normally parking, and other items marked with an * on the folio.

I wouldn't bother calling in on yours since it looks like overall the "mistake" was in your favor - being "shorted" by a few points on 2 of the stays but you got quite a bit "extra" on the rest.
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