Originally Posted by
UALFLYER1
From the beds, the exteriors, service, to the run down toilets to the vintage TV's, etc., this place is close to extinction. It may have been just the room we had, but I swear I have not seen anything close to as bad as this.
Its worth noting that none of the suites have been renovated; so yes old bathrooms, "vintage" tv etc in the suites.
The deluxe rooms have been renovated with all new bathrooms and partially renovated sleeping area (tvs are flat screen but its so small you might think its a pc monitor) Beds are what you would expect from a budget hotel, no pillow-top mattress and they dont even use a proper duvet ...
I thought service is decent (for Malaysia), the lobby very impressive and the setting is hard to beat. However, if you are looking for "luxury", the Westin may be a better option.