SEA1K4EVR

Sorry to hear that.. but, there are worse places to be stranded! Hopefully your upgrades will hold up tomorrow. Go online (maybe wait til you get home..just to make sure the trip is over and nothing else happened worth writing about) and visit the address shown on the card. There will likely be an option of some bonus miles or an e-cert good on a future flight. I predict $250 to $300 each, or 4,000 to 6,000 bonus miles and whatever you choose will be in your account within a couple days. Don't count on being reimbursed for your hotel since they offered you accommodations. If whatever they offer isn't sufficient, then I would not accept anything through the website and instead write an email to 1kvoice.... tell them what you were offered and ask for what you're actually seeking. If you don't get your upgrades all the way home you can argue to get your upgrade instruments back (ie if you only get a partial upgrade home when you were originally confirmed all the way).

Don't be mad about the airport agent's response about compensation. It's not really their job to get into that other than to provide the hotel, food, and transportation. Other compensation is not typically handled by the airport.