FlyerTalk Forums - View Single Post - UA hubs in JD Powers survey: DEN #2, IAD not even rated!!!
Old Feb 19, 2010, 10:26 am
  #3  
hungarianhc
 
Join Date: Jan 2007
Location: SFO
Programs: United 1K, Marriott Platinum, SPG Platinum
Posts: 1,990
DTW takes honors as #1... I do like that airport very nice. Recently re-done, spacious, and nice! Love the LH lounge while waiting for my UA flights too!

At #3, MSP is also a very nice airport. Great food there and easy to navigate. I was there yesterday.

I would have guessed LAS / IAH higher and PHX / CLT lower. I also hate the ATL airport and that's up pretty high. I don't think LAX is that nice so I can see why that's a bit lower.

Anyhow, somewhat interesting of an article, but there isn't much specific info given.

Originally Posted by Benny8444
Probably because it would be rated to low to print.

IAD can be a mess for UA flyers when connecting to the A gates, plus this research was done when the train was not running yet (which is another story)
The weird star tours buses are obnoxious.

Last edited by iluv2fly; Feb 19, 2010 at 4:31 pm Reason: merge
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