Applied for Citi AA card this morning for DW and called to get the application processed. After looking through the application, the analyst who was helping us said that she will need to verify her employment and put us on hold while she called her employer who was unavailable on phone. She came back saying that unless she can verify the employment, she cannot approve the card. She tried calling again and luckily this time she got somebody on the phone who confirm the employment.
We have never had this kind of scrutiny done before. Have excellent credit history, no negative (other than occasional app-o-rama), solid spend and prompt payment history and also a long standing history with Citi.