Originally Posted by
IAH Oil Man
SWA really needs to ease up. The responsibility should be with ticket counter and gate agents, people don't deserve to be humiliated by a plane full of people.
If SWA is so cheap they can't give a passenger of size an extra seat every once in a while, they need to have a seat at the gate and have questionable pax sit in it BEFORE they get on the plane.
so its not ok to humiliate them infront of 137 people, but its ok to do it infront of 137 people in the gate area and all those walking around or sitting near the gate area?