Old Feb 12, 10, 2:40 am
Join Date: May 2008
Programs: BA GGL, VS Gold, BD Gold, Flying Blue Platinum, IC RA, Hilton Diamond, Eurostar Carte Blanche
Posts: 2,629
Originally Posted by Raffles View Post
Ring them up.

I just called and my account was reactivated. There is no notation on the accounts to say why they have been closed so the agent assumed it was IT error.
From reading all the reports on here, what I suspect has happened is that they have realised the quiz error/"fraud" that has gone on, checked all accounts who had more than "x" number of points from the quizzes, where "x" is probably 1000 and suspended them. However, they haven't written any notes on to the account to say why and nobody has told the Service Centre, hence why you can get your account reinstated without too much trouble.
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