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Old Feb 5, 2010, 12:17 am
  #66  
Jase76
 
Join Date: Aug 2008
Location: LHR
Programs: BAEC GGL & CCR / QF LTG
Posts: 829
Originally Posted by jkearns
I assume mileage awards are just re-credited the appropriate difference from the relevant award chart. (Which would really suck if it happened to me on my LAX-MEL flight -- that's only 10,000 AAdvantage miles...roughly $200USD cash value.)
If I booked through Qantas I would expect to be put on an alternative flight with F, assuming one was available. I think LAX - SYD - MEL would be a reasonable alternative flight if F was removed from LAX - MEL.

QF outline this in section 4.7 of their Conditions of Carriage and would form the basis for me asking for a reroute:
"If We need to ask You to downgrade for any reason, We will at Your Option ... accommodate You on a reasonable alternative available flight on Our services."
Jase.
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