Hi All,
Just a little clarification with the Membership Rewards program; the points normally post 7-10 days after your statement closing date. If you are viewing your statement and the points do not seem to match up, they may not because there is a delay of around one month for the points to appear on your statement. Regarding bonus points they usually points after the promotion date. I am aware that a lot of the promotions have a timeframe of around 6-8 weeks for the points to be issued.
I do also want to let you know that if there were any credits on the account, points may be deducted for that.
If you ever feel like you are not getting the correct amount of points or some are missing, you can always contact us on FlyerTalk or via customer service at the number on the back of your card.
I hope I was able to be of some help.
Rachel
Amex Customer Care