Fare Rollover: Need to be in Person?
I have my DTW-ORD-BRU-Berlin and back on AA ticketed at $505. And now the fare drops to $457 so I phoned to request an rollover.
The agent said it is a paper ticket so I need to have it in person to ticket office/airport to do this.
Any people can manage to do this over phone?
Are there any way to record this request and do the rollover when I get the ticket back from the consulate general?
(My difficultity this time is the ticket is at the hand of German Consulate right now, I don't normally do this but this time just lazy to copy the ticket...)
THANKS!!