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Old Jan 26, 10, 2:08 pm
  #11  
pmaddock
 
Join Date: Aug 2005
Location: DFW
Programs: Marriott Plat, United Silver, DL, IHG Plat, Hilton Gold, etc.
Posts: 2,840
Originally Posted by holtju2 View Post
Sorry but it makes never any sense to mention FlyerTalk to any of the customer service people who work for the airlines/hotels when you are interacting with them over the phone/chat/email.
Never say never - in some case (e.g. NW Chisholm agents) where there is a sort of friendship with Flyertalk.

However, I would be very careful about mentioning FT to a Hilton phone rep. Many of them got some sort of briefing a year or two back that basically said we're a bunch of cheaters that inappropriate share promo and rate codes and so on. I can only hope that the appearance of the 'representative' here is the beginning of a better relationship.
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