FlyerTalk Forums - View Single Post - Thanks United! Positive UA Experiences/Stories - 2010 Edition.
Old Jan 18, 2010, 9:03 am
  #11  
CCIE_Flyer
 
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Originally Posted by rch4u
Breaking company policy and allowing someone to upgrade a non-upgradeable fare is not supposed to be a 1K "perk."
Sure, but if no one was waitlisted for those available seats, I fail to see the problem. If there were - regardless of status - I would say this was wrong. If I'm flying 25k miles/yr on UA, then some 1K's wife shouldn't be sitting in my upgrade seat. But we don't know those such details so I would assume that the seats were unclaimed and that UA did the right thing by engendering some long-term loyalty from a 1K.
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