I had this same issue with AAdvantage Dining (run by the same company).. I had to call their HQ and speak w a supervisor to ensure that they were posted. I got some BS story about how they had not sent them in and we going to "retry". The next day they posted to my AAdvantage account. I dont know whether they were trying to see if they could not submit them or what--but I did not care to wait and find out. Give them a call if you get further concerned.