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Old Jan 9, 2010, 4:32 pm
  #8  
Turnus127
 
Join Date: Aug 2009
Location: BOS
Programs: MUCCI Master of the Pots de Miel (mmm!). No greater than this can any mortal rise.
Posts: 82
Originally Posted by tuff
Phone call this morning - the bag has arrived at the airport and will be with me by 1300. At 1255 the door bell and there was my suitcase! In the meantime my partner had gone shopping for some clothes for me. I wonder if I will be able to claim that back on the insurance?
The contrast between US carriers would handle this and the way BA did cannot be more stark. The OP reminds me, once again, of why I love BA and still think it's among the most outstanding operations in the sky. ^
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