FlyerTalk Forums - View Single Post - Dec '09 UA Security Procedures-operational changes on INTERNATIONAL flights? [Merged]
Old Dec 26, 09, 9:32 am
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saaws
 
Join Date: Aug 2008
Location: SFO
Programs: UA 1K / CO PLT
Posts: 539
Dec '09 UA Security Procedures-operational changes on INTERNATIONAL flights? [Merged]

Moderator note: FlyerTalk's Travel Safety/Security forum has an extensive discussion on new travel policies after the DL AMS->DTW flight. Please discuss there any general matters about these new rules. This thread is meant to be a discussion of specific UA situations and experiences on the new policies. Please help us keep this open by limiting the discussion to updating the UA experience or other related discussion focused specifically on UA. Thanks, the United Moderation team.

For DOMESTIC UA Flights, please use the following thread: http://www.flyertalk.com/forum/unite...ts-merged.html





On my icn-sfo flight, (arrived just now) IFE was down and everyone got skykits. And Also got an email saying IFE uses GPS (map portion I guess) and therefore had to stay turned off. Everyone else had similar experience?

12/28 Update from UntedPR:

Originally Posted by United PR View Post
Wanted to clarify some topics mentioned in this thread.

Shortly after the situation on the flight from Amsterdam to Detroit, we temporarily disconnected the IFE on IPTE flights inbound into the U.S. We did this to immediately comply with a component of the new TSA security directive. If we were not able to comply, we likely would have had to cancel the flights that were scheduled to depart shortly after the directive was issued.

As more time progressed between when the directive was issued and when our next bank of international flights departed, we were able to turn off the GPS portion of the IPTE IFE system and keep the remainder of it in operation. IFE on IPTE (B767 and B747) is now in operation and continues to be on the B777s.

For those of you who were inconvenienced during this short interim phase, Customer Relations will be reaching out to you to apologize with a goodwill gesture.

To comply with the current TSA security directive, Channel 9 is turned off on international flights inbound to the U.S.

All this aside, we hope you had a nice holiday.

Last edited by FlyinHawaiian; Dec 28, 09 at 5:20 pm Reason: added moderator note and retitled thread
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