Fun intereview, and was I the only person with the feeling that UA PR folk are doing a pretty good job of trying to hijack the movie's message and PR benefits from AA? ^
UA1FLYER even got into the fray directly when he pointed out that on United, you actually have to FLY to get to where he is, not just use a credit card. Plus mention by the host that the movie was somewhat based upon UA1FLYER's experiences.
Hmm. OK. So we're so crazy here that we (and UA1FLYER) see that (having to actually fly to get top benefits) as an
advantage? 
Perhaps we can't see the forest for the trees!
Fun interview, but I did keep wondering, is the FT reference coming up next? Will that question lead into it? Maybe next time!