Copy of Social Security Card and Elec, Water, Gas Bill
You may not have to send in a copy of your SS card and utility bill.
I applied on November 28. Had not seen the card come up on my Chase account as of this a.m. so called 888-609-7805 for status. Was told they needed a copy of my Social Security Card and an electric, water, or gas bill. Since I am in Mexico, I said this was going to be a problem and was there anything else I could do. The woman said "No, sorry." But when my husband called on the status of his card, they had him call the fraud number
800-278-8830. They asked a bunch of questions and said not to bother with the stuff requested in their letter. They would take another 7-14 days to process and let him know the decision through the mail.
So, I tried that number too and got the same response. No need to send in the copy of the SS card and bill. We'll let you know in another 7-14 days. It's worth a try.