FlyerTalk Forums - View Single Post - Travel Bags (Amenity Kits) in E+
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Old Dec 3, 2009, 9:45 am
  #7  
exerda
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Join Date: Oct 2004
Location: Between DCA and IAD
Programs: UA 1K MM; Hilton Diamond
Posts: 67,011
IIRC, some versions of the post-flight surveys UA has done ask about whether or not amenity kits were expected, their quality, etc., even for Y travel. Maybe they had a bunch of feedback on this.
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