FlyerTalk Forums - View Single Post - Workaround discovered for one of the website glitches
Old Jan 22, 2004 | 7:08 am
  #1  
ohmark
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20 Years on Site
 
Join Date: Mar 2001
Location: Ann Arbor, Michigan USA
Programs: Marriott lifetime Titanium, Delta Platinum
Posts: 5,485
Workaround discovered for one of the website glitches

Glitch: When you bring up your list of reservations, current day reservations show as "under way", thereby preventing you from cancelling the reservation online.

Workaround: Copy the reservation number from the list of reservations; then paste the reservation number on the left side of the "confirm or cancel page" (the side of the page where you look up individual reservations by the reservation number and your name rather than by your username and password.) Voila, your current day reservation appears as it did before the website was damaged by Marriott's IT folks, and you can cancel without having to call reservations.
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