FlyerTalk Forums - View Single Post - Mechanical issues, connection missed, prepaid hotel refund
Old Nov 25, 2009, 7:54 am
  #3  
bwhite
 
Join Date: Oct 2008
Location: RDU
Programs: AA GM, DL DM, DSC
Posts: 1,540
Welcome to FlyerTalk.

DL/NW is not responsible for hotels at your final destination booked through a 3rd party regardless of the delay. They put you up in MEM which is the limit of their responsibility. Suggest you contact the travel agent you booked the hotel in SYD with which appears to be Orbitz.
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