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Old Nov 20, 2009, 11:02 am
  #1  
mom_rules
 
Join Date: Jun 2005
Posts: 67
Westjet

Anyone tried to reach Westjet at their new an improved super service centre?

I've been trying to get a real person on the line for over 1 week-calling several times per day. I get everything from "Please stay on the line, your call is important to us to Due to an unexpected number of calls we are not accepting anymore (or some such thing). Please try back in a few hours.

Tried emailing and get an automated email reply.

Yikes-I think they need to re-look at their new structure.
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