FlyerTalk Forums - View Single Post - UAL's Captain Denny Flanagan (In-Flight Experiences, Sightings, Schedule, etc.)
Old Nov 18, 2009, 8:06 am
  #170  
StingWest
 
Join Date: Aug 2006
Location: near to SFO and LHR
Programs: BA Gold, B6 Mosiac, VS, AA, DL (and a legacy UA 2MM)
Posts: 2,274
Wow - glad that he is getting the recognition he deserves (hopefully from UA management too!)

Funny typo though, thanks to the Washington Times:
"Mr. Flanagan's rarely attentive customer-service approach...."

I think they meant "rare, attentive"?
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