Just got the generic person who answered the phone in Reservations - didn't have a name with any authority. Thanks.
(To explain, as you know I was bumped from the Kensington Marriott for an upcoming stay and was happy to go to County Hall. However they downgraded me to a standard room, which I could book online for my dates for a lower rate than they are charging me. I either want the Executive room I had booked at Kensington or the lower rate that County Hall is offering.)