Originally Posted by
ges123
Hi,
We are base Marriott members and are turning in points for our 1 night stay in Amsterdam on Dec 4. After booking the award stay the confirmation came back that the King bed was not available at this time nor the request for non-smoking. So here are my questions:
1. Isn't the Renaissance a smoke free facility as reported on the web page?
2. Is it appropriate/possible to request an upgrade with a 10/? Euro in hand?
Thank you,