FlyerTalk Forums - View Single Post - Are Marriott reservation agents timed on calls?
Old Feb 7, 2003 | 8:35 am
  #5  
yashan
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Join Date: Apr 2002
Posts: 2,388
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by PETEFLYS:

My guess is maybe it was time for his shift to end or it was his break time.
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Neither, in my opinion, is a valid excuse for cutting off a customer. Too bad your wife didn't get a name.


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