Originally Posted by totti

If you qualified for the first time you should have gotten the welcome kit including a booklet, a "plain" SEN card (not the CC version) and 2 luggage tags. Apart from the welcome package you'll get a SEN CC if you have a M&M CC. Normally the new CC arrives before the welcome package.

If you requalify you won't get a new welcome kit but simply a new CC reflecting the new validity of your card. You can call and request new luggage tags though.