Originally Posted by
ScotS
Stupid question here, but I have been SEN for atleast 6 months, am I supppoused to receive an M&M pack or *A Card as well? I have my SEN card and got that really quickly after acheiving SEN, card has *A logo on it so I never worried about it.
If you qualified for the first time you should have gotten the welcome kit including a booklet, a "plain" SEN card (not the CC version) and 2 luggage tags. Apart from the welcome package you'll get a SEN CC if you have a M&M CC. Normally the new CC arrives before the welcome package.
If you requalify you won't get a new welcome kit but simply a new CC reflecting the new validity of your card. You can call and request new luggage tags though.