As an HH Gold, I was recently upgraded to a top floor room (61st floor) and given full Executive floor priveleges. Checkin was done in the lounge, and my wife and I were served champagne while checking in by a personable staff. The Executive lounge is wonderful, and the lounge staff is wonderful, esp. the manager, Ms. Connie Cheung. We had breakfast in the B1F cafe but next time we will probably definitely take breakfast in the lounge at least once. The evening snacks and cocktail service is wonderful. For what I got and the way I was treated as a Gold, I can only dream about what Diamond might get. Our room was peak view, so you could very well get a nice harbor view. Both hotels, as well as the Shangri-La enjoy direct access to the Pacific Place mall, including the subway. I am only MR Silver chopped liver, but the JW looks nice enough, although I have never stayed there.