FlyerTalk Forums - View Single Post - Question 7: What would you say to IB about tech issues?
Old Nov 5, 2009, 11:39 pm
  #6  
Markie
Moderator: Hyatt Gold Passport & Star Alliance
 
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,075
I feel that FT has been terribly let down by IB. I am not sure they understood our community when they first acquired the board. However, they do seem to 'get it' in person when they have sent reps to Moderator Meetings.

I think they need to find a way to pay back their investment, but some of that has been heavy handed.

I'd love to sit down with IT and discuss what makes FT special and possibly unique in the board they own. I'd like to be honest and accept that they have to make money from the board, and to work out ways that they can do this without having a negative impact. I'd like to encourage them to discuss things with TalkBoard in advance of making changes, so at least people can be told what's going to happen. Engagement usually generates light even if we don't agree!
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