Echo the comments of others, the Renaissance is wonderful. Just returned from Australia yesterday and we also experienced the suite upgrade. We were there for two weeks, 1/1 thru 1/15, and were given a suite on the top floor. Bath with two sinks, Jacuzzi, walk-in shower. Also a 1/2 bath off the living room. Great view of the bridge and western Sydney. We on the other hand, loved Crayons, the restaurant on the 2nd floor. They had a buffet each evening with fresh seafood, and other choices of lamb, roast, or pork, and a dessert bar to die for. Staff was great but we found concierge slightly stuffy and not always knowledgeable. Internet access is available at hotel but try the convenience store directly across Pitt St., 20 min. for only $3Australian and they have 8-10 PCs.