I'm Plat, so it may have made the difference, but I was upgraded (free 7 day stay) to a suite that had both harbor bridge and Opera house view. It was quite an amazing suite and I was thrilled.
The staff is beyond helpful. Don't really like the regular restaurant (Crayons?) and it lacks in service, but love the wine bar, and the upscale restaurant is quite nice that was near the wine bar. It's been a year since I was there, but am going back in March and can't wait.
The location is fabulous and I love the place!