She was clearly unhappy to have been forced to call me by SPG Cust svce. She made that pretty clear from the beginning I felt. Maybe they told her that sending a kurt email was inappropriate.
Doesn't really matter in the scheme of things. I find the entire situation very amusing and actually a nice distraction from my normal daily routine (it's so out of the ordinary).
I'll just have to count on Amex Cent to set things right and hope that they do
