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Old Feb 27, 01, 7:44 pm
Join Date: Apr 2000
Location: Long Island, NY
Programs: CoFounder and Chairman, FFOCUS (Frequent Flyers Organized and concerned about Unacceptable Service.
Posts: 1,336

They explained that they will upgrade on a space available basis Gold and Platinum members only. One evening I stopped by the lounge for a cocktail and heard them training a new concierge for the lounge. They were told that the Executive level and lounge is for exclusive use of Golds and Platinums. I must say we were treated like VIP's every step of the way- 2 newspapers every morning, free continental breakfast every day and a wonderful spacious room down the hall from the lounge overlooking the Thames.


Art at ISP
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