FlyerTalk Forums - View Single Post - Accor/ Le Club: experiences with best price guarantee
Old Oct 19, 09, 8:56 am
  #2  
cardesigner2000
 
Join Date: Jun 2005
Location: GOT, LAX, CDG, NRT, ICN
Programs: M&M, FB, DL, BA, UA...
Posts: 788
I didn't even realize that Accor had a best rate guarantee. On which sites did you find cheaper prices? I've tried several BRG claims in France with Opodo and Go Voyages but never tried Accor. In both cases it took 1-2 weeks to even get a response, one positive and one negative. I've also made several claims to Thalys due to delays with mostly negative results.In general I would say that US or UK based companies are much more consumer friendly, but will also be quite strict about finding the exact same room with the same conditions (including breakfast or not). If the guarantee only offers to cover the difference and no other compensation I would suggest booking on the competitor sites.
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