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BA01 (LCY-JFK) cancellation on October 15th - serious customer service issues
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Oct 16, 2009, 9:13 am
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BahrainLad
Join Date: Jul 2002
Location: London
Programs: BA Gold, LH Sen, MUCCI, Junior Jet Club.
Posts: 8,099
I am sure these initial reliability issues are just teething problems, but in recognition of that fact the IRROPS safety-net should be tip-top. Anything less will be unsatisfactory to the target audience.
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