FlyerTalk Forums - View Single Post - Complimentary Upgrade Available But Not Clearing: Shouldn't I Have Gotten It Already?
Old Oct 15, 2009, 9:15 am
  #56  
Stripe
 
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Platinum, Hertz Presidents Circle
Posts: 6,973
Originally Posted by robnsfla
the only thing we all could come up with is the ticket had been bought a long time ago and has several reissues due to schedule changes and there could have been some coding preNWA combining of the programs that was throwing that ticket off...
you need a V class over ride or a change to Y-up to solve the issue for now...
Reissues can definitely trip you up, as well as the DL-coded, NW-operated problem. The trick is getting an agent to take you seriously and work to override whatever is preventing the upgrade.

That said, there does seem to be something funky about the EUA runs. I'm on a MSP-SNA flight in a few days and the flight has had R3 availability since yesterday but no upgrades have happened. I know my reservation is OK because I have already been upgraded on my flight into MSP.
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