Originally Posted by
moeve
If I haven't misunderstood anything here then the FA was haveing a VERY bad day to have triggered this sort of incident - power tripping in over blow. If you cannot deal with a passenger over a bl***y phone call perhaps you need to have a job without having to deal with people because I fear this particular FA would have been useless in a real emergancy that day.
You appear to be drawing some very damning conclusions on the professional competence of the FA based on scant information from that bastion of journalistic excellence the Daily Mail. How on earth, given the information available can you conclude what the FA would or wouldn't do in an emergency?