FlyerTalk Forums - View Single Post - Complimentary Upgrade Available But Not Clearing: Shouldn't I Have Gotten It Already?
Old Oct 15, 2009, 4:22 am
  #51  
davetravels
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Originally Posted by Robert Leach
I think I would call and ask someone to manually process it.

I thought they stopped manually upgrading EUA's over the phone a LONG time ago, the reason being that if a SE, for example, calls and gets it done manually, there could be others ahead of him/her that are entitled to it thereby leaving it for a gate upgrade in the correct pecking order.
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