This hotel was not built for Hyatt. Hyatt took over the management and it has been run as a Hyatt until last year when they spent a few bucks and renovated it. The rooms were poorly decorated and small. Once they renovated it they upgraded it to the Park Hyatt brand. The management and staff has always done a poor job and is very inflexible. The only positive is the location. Ritz Carlton is opening at Bachelor Gulch this winter and hopefully with increased competition will force them to clean up their act.
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speedbird001
[This message has been edited by speedbird001 (edited 10-09-2002).]