I can only echo above. Was upgraded to a very nice suite as a D. The staff is excellent. OK location. My trip before I stayed at the Inter Continental. I could only look down from my room at the IC in lust of all the people enjoying their stay at the Hyatt. So my next trip I booked the Hyatt. Nice Lounge. Tours of course depart from Hotel. Excellent concierge staff versus the IC. In net. I also felt the IC was trying to rip me off. IMHO