FlyerTalk Forums - View Single Post - Hyatt Regency Cincinnati REVIEW - MASTER THREAD
Old Jun 10, 2002, 12:55 am
  #11  
rrz518
 
Join Date: Aug 2000
Location: SJC/SFO/OAK
Programs: DL PM, SW, Hilton, , UAL PM, AA Gold-skeptic
Posts: 1,632
I'm no Hyatt fan by any means, but something doesn't seem right. Why would someone at the property change those reservations, knowing the plausability of 8 people all changing their plans to be a long shot? Sounds like more of an error....a typical reservation system would ask for a reason for a cancel. Maybe just a human error? Who knows....I doubt that someone at the property would cancel a number of reservations to accommodate the Cardinals....more typically (and more logically) they would call the guests in advance and pre-walk if they are oversold, particularly with a high profile group....An obvious lie would be both stupid as well as bad sense.
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