FlyerTalk Forums - View Single Post - Qatar Airways Online Booking: Big Problem: What Can I Do?
Old Sep 21, 2009, 11:02 pm
  #4  
FFlyer189
 
Join Date: Sep 2009
Location: London
Programs: Skywards
Posts: 31
Exclamation Thanks for the suggestion!

Originally Posted by capetonian
Get a letter from the issuing institution stating that the new card (details xxxxxx) has replaced the old card (details: xxxxxx). That should do the trick. I was in the same situation a year or two ago and it worked well.
I will do that, but previous phone calls to Qatar Airways have yielded no assurance. For example I suggested that I bring my bank statement from six months ago, clearly showing the money paid in full (and not contested within 6 months).

I think Qatar Airways are just being bloody-minded and will reap the extra profits of those who try to check-in after an internet booking.
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