FlyerTalk Forums - View Single Post - Qatar Airways Online Booking: Big Problem: What Can I Do?
Old Sep 21, 2009, 5:24 am
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FFlyer189
 
Join Date: Sep 2009
Location: London
Programs: Skywards
Posts: 31
Angry Qatar Airways Online Booking: Big Problem: What Can I Do?

I booked a Qatar flight about six months ago online and got an e-ticket to my email address. They said I MUST present my credit/debit card upon check in.

Six months have passed, I have a new debit card (with new expiry dates etc) and I suddenly realised that maybe I should not have destroyed the old card.

I (eventually) got through to a Qatar Airways office and stated my case. I was advised that there was NO WAY I could board the plane without showing the ORIGINAL debit card.

The ticket fee (paid by Lloyds TSB by debit card) was deducted from my current account six months ago, and now they are not honouring my e-ticket.

The cost was just under 500 GBP.

I am at my wits end what should I do?
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