FlyerTalk Forums - View Single Post - NW cancelled my itin after upgrade
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Old Sep 18, 2009, 8:00 pm
  #1  
hw711
 
Join Date: Apr 2005
Location: Chicago
Programs: AA ExecPlat, UA Silver, Marriott Titanium, Hyatt Globalist
Posts: 1,446
NW cancelled my itin after upgrade

Craziest thing. I am in MSP right now on my MDW->MSP->LAS trip. When I landed, I got an email from expedia saying all the rest of my flights were cancelled. I went on nwa.com and noticed I lost all my seats. I called the elite line immediately and found out that appearantly when the MDW GA upgraded me at the gate, she unchecked me in so the system thought I was a no show and cancelled the rest of my reservation. I am not sure how that's possible since I boarded the flight and everything, but that's what the elite line agent told me. Good thing I got an alert from expedia, otherwise, I would have not found out until I try to board my flight to Vegas. It's the last flight and a full flight so I might not have gotten a seat at the last minute and I'd be stuck in MSP.
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