Originally Posted by
vijayp
Really? I was booked on a London-bombay jet flight last year on an award ticket, and my previous flight was EWR-LHR on CO, with a week layover there.
I am just quoting what I was told by the Platinum desk when I recently tried to book Jet awards from DEL to DXB and continuing onto AMS (on KLM). I hung up and tried three different times. Each time the agent either explicitly mentioned that Jet awards needed to be linked with onward journeys on NWA or they went to their supervisors who told them this exact same thing...
Possible that the rules have changed since you flew LHR-BOM.